Terms & Conditions

1. Website & Service Use

KZO Wellness Studio provides concierge wellness-related information, scheduling support, and wellness service coordination. Website content is provided for general informational purposes only and does not replace individualized medical advice, diagnosis, or treatment.

Use of this website does not establish a provider-patient relationship.

Additional information regarding service limitations and wellness-related communications can be found in our Medical Disclaimer.

2. Program Description

KZO Wellness Studio, LLC may send SMS text messages to customers or prospective clients who voluntarily opt in through website forms, approved scheduling tools, or designated communication methods.

Messages may include:

• Appointment confirmations
• Scheduling reminders
• Rescheduling updates
• Wellness-related communication
• Customer support messages
• Limited informational or promotional wellness updates (if consent is provided)

Message frequency may vary.

3. Consent to Receive Messages

By submitting your information and selecting SMS consent through approved opt-in methods, you agree to receive text messages from KZO Wellness Studio, LLC.

Consent is not a condition of purchase.

Message and data rates may apply.

4. Cancellation Instructions

You may opt out of SMS messages at any time by replying:

STOP

After opting out, you will receive confirmation of your unsubscribe request and will no longer receive SMS messages unless you voluntarily opt in again.

5. Support Information

For assistance, reply:

HELP

Or contact us directly:

6. Carrier Liability

Wireless carriers are not liable for delayed, failed, or undelivered messages.

7. Message Frequency & Fees

Message frequency varies depending on your interaction with KZO Wellness Studio, appointment activity, and requested communications.

Standard message and data rates may apply according to your mobile carrier plan.

8. Age Restriction

You must be 18 years of age or older to use this SMS service or participate in our messaging program.

9. Privacy Policy

Your privacy is important to us.

Please review our Privacy Policy here:
https://www.kzowellness.com/privacy-policy

SMS consent and phone numbers collected for messaging purposes are handled according to our Privacy Policy.

10. Payments, Scheduling & Availability

Services, scheduling availability, and wellness offerings may be updated, modified, or discontinued at our discretion.

Appointments, availability, and concierge wellness services are subject to scheduling, clinical review, operational limitations, and applicable policies.

Appointment scheduling, deposits, cancellations, refunds, and no-show procedures are governed by KZO Wellness Studio's Refund, Cancellation & No-Show Policy.

11. Intellectual Property

All website content, branding, graphics, logos, copy, design elements, and materials related to KZO Wellness Studio are owned by KZO Wellness Studio, LLC and may not be copied, reproduced, or used without written permission.

12. Limitation of Liability

KZO Wellness Studio, LLC is not liable for website interruptions, temporary service issues, communication delays, or indirect damages arising from website use, communication systems, or service scheduling.

13. Governing Law

These Terms & Conditions and any disputes arising from the use of this website, our communication channels, scheduling systems, or wellness services shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law principles.

By using this website or engaging with KZO Wellness Studio, LLC, you agree that any legal matters arising from these Terms & Conditions shall be subject to the applicable laws of the State of Georgia.

14. Changes to Terms

We may revise these Terms & Conditions periodically. Updated terms will be posted on this page with a revised effective date.

15. Contact Information

If you have questions regarding these Terms & Conditions, please contact us: